Terms & Conditions

Effective Date: March 30, 2026

Welcome to Altamo Moving & Storage (“Altamo”, “we”, “our”, or “us”). By accessing or using this website, requesting a quote, scheduling a service, or using any of our moving, packing, storage, or related services, you agree to be bound by the following Terms & Conditions.

If you do not agree with these Terms & Conditions, please do not use this website or our services.

1. Company Information

Altamo Moving & Storage provides residential and commercial moving, packing, storage, junk removal, and related transportation services throughout Florida.

All services are subject to availability, scheduling, geographic limitations, and acceptance by Altamo.

2. Use of This Website

By using this website, you agree that you will:

Use the website only for lawful purposes.
Provide accurate and complete information when submitting forms or requesting estimates.
Not attempt to interfere with the functionality, security, or operation of the website.
Not use the website to transmit spam, malicious code, or false information.

We reserve the right to suspend or terminate access to the website if we believe a user has violated these Terms.

3. Estimates and Quotes

Any quote, estimate, or pricing information provided through this website, by phone, by email, or in person is non-binding unless otherwise stated in writing.

Final pricing may vary based on factors including but not limited to:

Actual inventory and item count
Weight or volume of items
Distance traveled
Staircases, elevators, or difficult access
Additional packing materials or labor
Delays outside of our control
Storage duration
Changes requested after booking

Altamo reserves the right to adjust pricing if the scope of the move differs from the original estimate.

4. Booking and Deposits

Certain services may require a deposit in order to reserve a moving date or storage space.

Deposits are applied toward the final balance.
A reservation is not guaranteed until the required deposit has been received.
Deposits may be non-refundable if a cancellation occurs within the cancellation period described below.

Altamo reserves the right to cancel or refuse a booking in cases of fraud, unsafe conditions, lack of access, or other circumstances that prevent us from performing the service.

5. Cancellations and Rescheduling

Clients may cancel or reschedule a move by contacting Altamo directly.

Cancellations made more than 72 hours before the scheduled service may qualify for a refund of any deposit, less any administrative fees.
Cancellations made within 72 hours of the scheduled service may result in partial or full forfeiture of the deposit.
Same-day cancellations or failure to be present at the scheduled location may be considered a “no-show” and may result in additional charges.

Rescheduling requests are subject to availability.

6. Customer Responsibilities

The customer agrees to:

Ensure that all items to be moved are properly disclosed before the moving date.
Be present, or have an authorized representative present, at pickup and delivery.
Ensure safe and legal access to the property.
Secure pets, children, and personal valuables during the move.
Remove or safeguard cash, jewelry, passports, important documents, medications, firearms, and sentimental or irreplaceable items.

Altamo is not responsible for items packed by the customer unless otherwise required by law.

7. Prohibited and Restricted Items

For safety and legal reasons, Altamo does not transport or store:

Hazardous materials
Flammable or combustible substances
Firearms, ammunition, or explosives
Illegal substances
Perishable food items
Live animals or plants
Cash, jewelry, collectibles, or high-value personal documents

We reserve the right to refuse transport or storage of any item we consider unsafe, illegal, or unsuitable.

8. Damage and Liability

Altamo exercises reasonable care in handling all customer property. However, we are not liable for:

Damage caused by pre-existing conditions
Fragile items not packed by Altamo
Mechanical or electrical failure of appliances or electronics
Damage to particle board, pressboard, laminate, or self-assembled furniture
Delays caused by weather, traffic, road closures, acts of God, or circumstances beyond our control

Any claim for loss or damage must be reported in writing within 7 days of the completion of the move or delivery.

Liability is limited to the amount permitted by applicable law and any valuation coverage selected by the customer.

9. Storage Services

If you use Altamo storage services:

Storage fees must be paid in accordance with your agreement.
Late payments may result in additional fees.
We reserve the right to deny access to stored items until outstanding balances are paid.
We are not responsible for loss or damage resulting from natural disasters, mold, humidity, pests, or other conditions outside our reasonable control.

Customers are encouraged to maintain their own insurance coverage for stored belongings.

10. Payment Terms

Payment is due upon completion of services unless otherwise agreed in writing.

We may accept payment by:

Credit or debit card
Cash
Bank transfer
Other approved payment methods

Late or unpaid balances may be subject to interest, collection fees, legal action, or refusal of future service.

11. Website Content and Intellectual Property

All content on this website, including text, graphics, logos, images, icons, videos, and layout, is the property of Altamo or its licensors and is protected by applicable copyright and trademark laws.

You may not copy, reproduce, modify, distribute, or use any content from this website without prior written consent.

12. Third-Party Links

This website may contain links to third-party websites. Altamo is not responsible for the content, policies, or practices of any third-party website.

Accessing third-party websites is done at your own risk.

13. Disclaimer

This website and all services are provided “as is” and “as available.” Altamo makes no guarantees regarding uninterrupted access to the website or that the website will be error-free.

We reserve the right to modify, suspend, or discontinue any part of the website or our services at any time without notice.

14. Limitation of Liability

To the fullest extent permitted by law, Altamo shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of this website or our services.

Our maximum liability shall not exceed the amount paid by the customer for the specific service giving rise to the claim.

15. Indemnification

You agree to indemnify and hold harmless Altamo, its owners, employees, contractors, affiliates, and agents from any claims, liabilities, damages, losses, or expenses arising from:

Your use of the website
Your violation of these Terms & Conditions
Any inaccurate information you provide
Any unsafe or prohibited items tendered for moving or storage

16. Governing Law

These Terms & Conditions are governed by the laws of the State of Florida, without regard to conflict of law principles.

Any disputes arising under these Terms shall be resolved in the appropriate courts located in Florida.

17. Changes to These Terms

Altamo may update or revise these Terms & Conditions at any time without prior notice. Any changes will become effective immediately upon posting to this page.

Your continued use of the website or services after changes are posted constitutes your acceptance of the revised Terms.

18. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Altamo Moving & Storage
Email: info@altamomovingstorage.com
Phone: (954) 376-0143