Privacy Policy
Effective Date: March 30, 2026
Altamo Moving & Storage (“Altamo”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you share with us through our website, forms, phone calls, email, and other communications.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding your information.
By using this website or submitting your information to Altamo, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of personal information:
Information You Provide Directly
When you contact us, request a quote, submit a form, book a service, or communicate with us, we may collect:
Full name
Email address
Phone number
Pickup and delivery addresses
Moving date and service details
Payment information
Company name (if applicable)
Any additional information you voluntarily provide
Information Collected Automatically
When you visit our website, we may automatically collect certain technical information, including:
IP address
Browser type and device information
Operating system
Pages visited and time spent on the website
Referral source
Cookies and tracking technologies
2. How We Use Your Information
We may use your information to:
Provide quotes and moving or storage services
Contact you regarding your request or booking
Schedule and manage services
Process payments
Improve our website and customer experience
Send important updates, confirmations, or service notifications
Respond to questions or customer support requests
Send marketing communications, promotions, or special offers (only where permitted by law)
Comply with legal obligations
3. Cookies and Tracking Technologies
Our website may use cookies, pixels, analytics tools, and similar technologies to improve website performance and understand how visitors use the site.
These technologies may be used to:
Remember your preferences
Improve website functionality
Measure website traffic and performance
Support advertising and remarketing campaigns
You can choose to disable cookies through your browser settings; however, some parts of the website may not function properly.
4. Third-Party Services
We may use third-party services to operate our website and business, including:
Website hosting providers
Analytics services such as Google Analytics
Advertising platforms such as Google Ads and Meta Ads
CRM, scheduling, or quote management systems
Payment processors
Email marketing platforms
These third parties may have access to limited information only as necessary to perform their services.
We are not responsible for the privacy practices of third-party websites, applications, or services.
5. Sharing of Information
Altamo does not sell your personal information.
We may share your information only in the following situations:
With employees, contractors, or service providers who need the information to perform services
With payment processors to complete transactions
When required by law, legal process, or government request
To protect the rights, property, or safety of Altamo, our customers, or others
In connection with a business transfer, merger, or sale of assets
6. Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, misuse, or loss.
However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
7. Retention of Information
We retain personal information only for as long as necessary to:
Provide our services
Fulfill legal, accounting, and business obligations
Resolve disputes and enforce agreements
When information is no longer needed, we may securely delete or anonymize it.
8. Your Rights and Choices
Depending on your location and applicable laws, you may have the right to:
Request access to your personal information
Request correction of inaccurate information
Request deletion of your information
Request that we limit or stop certain uses of your information
Opt out of marketing communications
You may opt out of marketing emails at any time by clicking the unsubscribe link included in our emails or by contacting us directly.
9. Florida Residents
If you are a resident of Florida, you may have additional rights under applicable state law regarding the handling of your personal information.
Altamo will comply with all applicable Florida and federal privacy requirements.
10. GDPR Notice for European Visitors
If you are located in the European Economic Area (EEA), United Kingdom, or other jurisdiction with similar privacy laws, you may have additional rights under the General Data Protection Regulation (GDPR), including:
The right to access your data
The right to correct inaccurate data
The right to request deletion of your data
The right to object to certain processing
The right to data portability
The right to withdraw consent
To exercise any of these rights, please contact us using the contact information below.
11. California Privacy Rights
If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA) or California Privacy Rights Act (CPRA), including the right to know what personal information is collected and the right to request deletion.
Altamo does not sell personal information.
12. Children’s Privacy
This website is not intended for children under the age of 13.
We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 13, we will delete it promptly.
13. External Links
Our website may contain links to other websites. We are not responsible for the privacy practices or content of those websites.
We encourage users to review the privacy policies of any third-party website they visit.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.
Your continued use of the website after changes are posted constitutes your acceptance of the revised Privacy Policy.
15. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Altamo Moving & Storage
Email: info@altamomoving.com
Phone: (954) 376-0143