Moving and Storage FAQs

General Moving Questions

What areas do you serve?

ALTAMO Moving and Storage provides services for moves with an origination or destination in South Florida including Broward County, Miami Dade County, and Palm Beach County while servicing the entire state of Florida.

What is included in your standard moving service?

Our standard service includes loading your belongings into the truck, transporting them safely to your destination, and unloading everything upon arrival. Our movers will place furniture and items in the areas you request to help you settle in faster.

Does ALTAMO offer full service moving?

Yes. Full service moving is available and can include packing, loading, transportation, unloading, and unpacking based on your needs.

Are packing and storage included in the base move?

Packing services and storage solutions are available as additional add on services and can be customized depending on your move.

Booking and Scheduling

How far in advance should I schedule my move?

We recommend scheduling as early as possible to secure your preferred move date, especially during weekends and busy seasons. We may be to assist with next day or same day moves, but not guaranteed.

How do I get a quote?

You can submit a quote request through our website by providing your ZIP codes and move date or call us directly at (954) 376 0143.

What happens after I submit a quote request?

One of our team members will contact you to review details, availability, provide an estimate, and next steps.

Moving Day

Do I need to be present during the move?

Yes. Someone must be present at pickup and delivery to provide access and confirm placement of items.

Will movers place furniture where I want it?

Yes. Our team will unload and place furniture and boxes in the areas you request to help make your transition easier.

Do you disassemble and reassemble furniture?

Basic furniture disassembly and reassembly is included in the service. Complex furniture pieces can be discussed during the scheduling process.

storage service

Do you offer storage during a move?

Yes. We provide secure storage solutions for customers who need temporary or longer term storage between locations.

When should I consider storage?

Storage is helpful if your move-in date is delayed, if you are downsizing, or if you need extra time before delivering all belongings.

junk removal

What items do you remove with junk removal?

We remove unwanted furniture, appliances, and general household items to help prepare your space before or after a move.

Do I need to move items outside before removal?

No. Our team handles the lifting and removal so you do not have to.

pricing and preparation

What factors affect moving costs?

Pricing may vary depending on distance, size of the move, accessibility, add on services such as packing or storage, and scheduling availability.

How should I prepare for moving day?

We recommend setting aside essential items, labeling boxes clearly, and ensuring walkways are clear for efficient loading.

contact and support

Can I speak with someone right away?

Yes. Call (954) 376 0143 during business hours to speak directly with our team.

What are your business hours?

Our office hours are Monday through Saturday from 7 AM to 7 PM.

Ready for Your Move?

If you still have questions or you're ready to plan your move, our team is here to help.

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